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Your Complete Guide to the CGHS eShushrut Pharmacy Module

A Deep Dive into the CGHS eShushrut Pharmacy Module: An Essential Guide

A Deep Dive into the CGHS eShushrut Pharmacy Module: An Essential Guide

The Central Government Health Scheme (CGHS) has been a cornerstone of healthcare for government employees, pensioners, and their dependents since 1954. To modernize and streamline this vital service, the eShushrut Health Information Management System has been implemented for CGHS dispensaries.

This guide will walk you through the core functionalities of the eShushrut Pharmacy Module, drawing from user manuals for various roles including the Store In-Charge, Drug Delivery Counter, MSD Section, and Authorized Local Chemist (ALC).

Getting Started: Login and Key Features

Before you begin, it's helpful to know that the eShushrut system is designed with several key features to ensure a secure and smooth process:

  • Secure Login: Uses OTP-based authentication for user security.
  • Role-Based Access: The system provides different logins and access levels for various staff, such as the store in-charge, CMO in-charge, and AD.
  • User-Friendly Interface: The design is intuitive, allowing for easy navigation.
  • Status Tracking: Users can track the status of applications and requests through the portal.

The Login Process

  1. Step 1: Open the CGHS Web Application by navigating to the official link: https://www.cghs.mohfw.gov.in/AHIMSG5/hissso/Login.
  2. Step 2: On the homepage, click the "CGHS Login" button.
  3. Step 3: You will be directed to the CGHS Staff Login page. Enter your required credentials and click "Login" to proceed.

Core Function 1: Stock Management

Accurate inventory is the foundation of the pharmacy module. Here’s how to add and manage your stock.

Adding New Stock (Single Stock Entry)

This process is used to add new medicines or new batches to your store's inventory.

  1. After logging in, you will land on your main dashboard (e.g., WC Store In-Charge, MSD Section, or Drug Delivery Counter).
  2. Under the "Services" section, locate and click the "Stock Entry (Single Stock)" icon.
  3. The system will display the "Drug Inventory List," showing all medicines currently in stock.
  4. Click the "ADD" button, usually located in the top-right corner, to open the stock entry form.
  5. Fill in all the details for the item. Fields marked with a red asterisk ($\*$) are mandatory.
  6. To add multiple items: After filling in the details for one item, click the blue "Add" button. The item will move to a temporary table at the bottom of the form. Clear the fields, enter the next item's details, and click "Add" again.
  7. Once all items are in the temporary table, click the green "Save" button to finalize the entry.
  8. A confirmation message, "Data Saved Successfully!!!", will appear.

Receiving Stock from a Third Party

This module is used when you receive drugs from an external supplier, like Jan Aushadhi.

  1. From the Store In-Charge dashboard, click "Receive From Third Party".
  2. Confirm your Store Name, Received Date, and select the Third Party Name (supplier).
  3. Enter the "Invoice No." and "Invoice Date" from the supplier's document.
  4. In the "New Batch Detail(s)" section, enter the details for each item: Manufacturer Name, Batch No., Mfg. Date, Exp. Date, and the "Rec. Qty." (Received Quantity) .
  5. Click the "+ Add to Cart" button to add the item to the grid.
  6. Repeat this for all items on the invoice.
  7. Review the grid and click "Final Save". The quantity will be added to your store's active stock.

Core Function 2: Stock Movement (Indents, Issues & Transfers)

This section covers how stock is requested, approved, and moved between different stores or counters.

A. Indent Generation (Requesting Stock)

When a counter or store needs to request drugs from an upper store, they must generate an indent.

  1. Click on "Indent Generation" from your dashboard. This page shows a list of previously requested drugs and their status.
  2. To create a new request, click the "Generate" button.
  3. Fill in the required details, click "Go," select the necessary drugs, and click "Save". The indent will be raised successfully.

B. Issue Desk (Fulfilling an Indent)

Once an indent is raised (e.g., by a Counter) and approved, it proceeds to the "Issue Desk" of the supplying store (e.g., Main Store or MSD Section) for fulfillment.

  1. Click on "Issue Desk" to see the list of raised indents.
  2. Find the request and click "Issue" in the "Action" column.
  3. On the Drug Details page, specify the issued quantity, select the batch, and enter any other required details.
  4. Click "Save" to complete the issuance process.

C. Issue Acknowledge Desk (Confirming Receipt)

This is a critical step. After drugs are issued from one store, the receiving store must formally acknowledge them.

  1. The receiving Store In-Charge clicks on "Issue Acknowledge Desk".
  2. The screen displays a list of all incoming requests, often with a status of "Acknowledged Pending".
  3. The user can then review each item and "accept," "hold," or "reject" the drugs. A pop-up allows for entering remarks for any rejected or held items.

D. Direct Transfer (Store-to-Store Transfer)

This module allows a Store In-Charge to transfer drug stock directly to another store (an Indenting Store).

  1. From the dashboard, click "Direct Transfer".
  2. Select your "Source Store" and the "Indenting Store" (the receiving store).
  3. Use the "Select Item" field to add drugs to the transfer list.
  4. Check the "Avl Qty" (Available Quantity) and enter the "Transfer Qty".
  5. Fill in the mandatory "Remarks" field and click "Save".
  6. The transfer status will show as "Ack In-Process".

Note: The receiving (Indenting) store's stock levels will *not* be updated until they formally acknowledge the material in their system.

Core Function 3: Role-Specific Issue Desks

While the general "Issue Desk" is common, some roles have specialized issue modules.

Drug Dispense to Patient (Drug Delivery Counter)

This is the final step where medicine reaches the beneficiary.

  1. From the Drug Delivery Counter dashboard, click "Drug Dispense to Patient" (or "Issue to Patient").
  2. Enter the "Ben $ID^{*}$" (Beneficiary ID) and click "Go".
  3. The system will display the Beneficiary Details and their Prescription Details.
  4. Select the drug, batch, and quantity to be issued.
  5. In the "Received By" field, select "Self" or "Others." If "Others," the Mobile No. is mandatory.
  6. Click the "Issue" button.
  7. A pop-up will confirm "Drugs Issued Successfully" and display a "Patient Issued Details" receipt.
  8. To review past transactions, navigate to "Issue To Patient >> View" and search by date or Issue No..

Authorized Local Chemist (ALC Issue Desk)

This module is for Authorized Local Chemists (ALCs) to process indents.

  1. Log in and click "ALC Issue Desk".
  2. Click on "Order Number" and select the relevant order for a "Serving" or "Pensioner" beneficiary.
  3. The "Patient Wise Indent Detail(s)" list will load. Select a beneficiary by clicking the small dot next to their name.
  4. Scroll down to "Batch Detail(s)" and fill in the batch information for the selected drug.
  5. Click the "Draft" button. This saves the item to a cart section, allowing you to process the next beneficiary on the list.
  6. You can edit or delete items from the cart using the "Action" column.
  7. Once all indented medicines are ready for dispatch and verified, click "Final Issue" to submit the indent.
  8. To print a list, use the "View" button on the main page , select a date range, and click "Go". You can then click "Print" or download an Excel file.

Frequently Asked Questions (FAQs)

Here are a few common questions from the manuals:

Q: How do I add a new stock entry?
A: Navigate to "Single Stock Entry". Click "add" on the stock ledger page. Complete the required fields and select "save".

Q: Can I track the status of my raised indents?
A: Yes, the "Indent Generation" page displays the list of requested drugs along with their current status.

Q: Can I modify an indent after saving it?
A: Yes, an indent may be modified *after* saving it as a draft. Once it is finalized and saved, no further changes are allowed.

Q: How do I view drugs that were previously issued to a patient?
A: Navigate to "Issue To Patient >> View". Select the Store Name, date range, and a "Report Type" (e.g., "Issued Date Wise"). Click "Go" to see the list of transactions.

Downloadable User Manuals

Download the official PDF user manuals for a detailed step-by-step guide.

Download ALC User Manual Download Drug Delivery Counter Manual Download Store In-Charge Manual Download MSD Section Manual

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