Mandatory Induction Training Programme for Multi-Tasking Staff (MTS) in Central Government: Complete Guide
The Department of Personnel and Training (DoPT) has introduced a comprehensive mandatory induction training programme for newly recruited Multi-Tasking Staff (MTS) in the Central Government, effective from SSC 2025 onwards. This two-week blended training programme is designed to equip MTS personnel with essential skills, knowledge, and competencies required for efficient functioning in government operations.
Background and Importance
Multi-Tasking Staff are recruited annually through the Staff Selection Commission (SSC) and play crucial roles in office maintenance, record-keeping, and assisting in day-to-day government operations. The induction training has been introduced as a critical component of human resource development to ensure improved public service delivery, discipline, and efficient functioning across all Ministries, Departments, and Organizations (MDOs).
According to the Office Memorandum dated 27th October 2025, successful completion of this training programme is mandatory for confirmation of probation for newly joined MTS personnel. This aligns with the government's earlier directive from March 2019, which emphasized mandatory induction training of at least two weeks duration for all direct recruitment cases.
Training Programme Structure
The induction training follows a blended mode approach consisting of two components:
1. Online Training (7 Days)
The online component is conducted through the iGoT (Integrated Government Online Training) platform and covers 18 comprehensive topics. MDOs must ensure that courses are available in bilingual format to accommodate all participants.
Topics Covered in Online Training:
- Jan Bhagidari
- Stay Safe in Cyber Space
- Office Productivity Tools
- APAR (Annual Performance Assessment Report)
- Prevention of Sexual Harassment of Women at Workplace
- Printer Trouble Shooting and Maintenance
- Introduction to E-Office
- Introduction to MS Office
- Government Dash Boards
- Office Procedure
- Rajbhasha (Official Language)
- Yoga Break at Workplace
- Swachta hi Sewa (Cleanliness Services)
- Code of Conduct of Employees
- Leave Rules
- Conduct Rules
- Personal and Professional Effectiveness
- Basics of Communication
2. Physical Training (3 Days)
After successful completion of the online training, participants attend a three-day physical training programme that focuses on practical skills, workplace ethics, and hands-on learning.
Day-wise Physical Training Schedule
📅 Day 1
- Registration, Introduction, and Programme Overview
- Organization Awareness including Roles, Duties, and Responsibilities of MTS
- Introduction to Office Procedures
- Reinforcement of iGOT learning (Leave Rules, LTC Rules, CGHS)
- Handling of Office Equipment
📅 Day 2
- Introduction to MS Office
- Introduction to E-Office (Diarization of Dak)
- Rashtriya Janaseva Programme of DoPT
📅 Day 3
- Conduct and Workplace Ethics
- Safety, Hygiene, and Well-Being
- Communication Skills (oral, written, listening skills, reporting to seniors)
- Introduction to POSH Act and Gender Sensitization
- Assessment/Test/Exam
- Feedback and Valediction
Training Institutes
The physical training component can be conducted at various designated training institutes across the country. MDOs can choose to conduct training at their respective training institutes or tie up with Central Secretariat Training Institutes (CSTI) as per convenience.
Suggested Training Institutes:
- Defence Headquarters Training Institute (DHTI), New Delhi
- Central Hindi Training Institute (CHTI), New Delhi
- National Institute of Health and Family Welfare (NIHFW), New Delhi
- National Institute of Financial Management (NIFM), New Delhi
- Indian Institute of Public Administration (IIPA), New Delhi
- National CPWD Academy, Ghaziabad
- Training Institutes under the administrative control of MDOs
Key Focus Areas
| Competency Area | Key Components |
|---|---|
| Technical Skills | Office productivity tools, E-Office system, MS Office applications, printer troubleshooting, government dashboards |
| Regulatory Knowledge | Leave rules, conduct rules, APAR system, office procedures, code of conduct |
| Behavioral Competencies | Office etiquettes, communication skills, workplace safety and hygiene, personal and professional effectiveness |
| Social Awareness | Prevention of sexual harassment, gender sensitization, cyber safety, Swachta initiatives, citizen-centric service delivery |
Implementation Guidelines
Applicability: The mandatory induction training applies to all MTSs joining through SSC 2025 and onwards in MDOs, Attached Offices, Subordinate Offices, and Field Formations.
Flexibility: Since MTS is a decentralized cadre under the administrative control of respective MDOs, departments can use the provided annexures as templates and add additional programmes as per their specific requirements.
Mandatory Completion: Successful completion of the entire induction training programme (both online and physical components) is compulsory for confirmation of probation.
Customization: MDOs are encouraged to emphasize roles and responsibilities specific to their departments while maintaining the core curriculum.
Alignment with Government Objectives
This training initiative aligns with the government's broader objectives of improved public service delivery, citizen centricity, technology adoption, and adaptability in a dynamic work environment. By providing comprehensive training at the entry level, the government aims to build a skilled and efficient workforce capable of meeting contemporary administrative challenges.
The programme reflects the government's commitment to human resource development and ensuring that even entry-level personnel are well-equipped with necessary skills, knowledge of procedures, and understanding of government values and ethics from the beginning of their service career.
Key Takeaways for MTS Personnel
- Training is mandatory for all newly recruited MTS personnel joining from SSC 2025 onwards
- Successful completion is a prerequisite for confirmation of probation
- The two-week blended programme combines online and offline learning
- Training covers 18 essential topics through the iGoT platform
- Physical training focuses on practical skills and workplace ethics
- Training content is available in bilingual format
- Multiple authorized training institutes are available across the country
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